Downloading your files on Etsy

Step one

To access your files, you must be signed into your Etsy account on a computer or web browser.

Once you’ve signed in, select the ‘Purchases’ tab.

STEP 1/3

Step two

Find your order on the Purchase page.
Next to the order, select 'Download Files'

STEP 2/3

Step three

Select the final 'Download' button.

Your files will automatically download to your computer and be ready to open.

STEP 3/3

Still have questions?

Find answers on our frequently asked questions page

FAQ