FREQUENTLY ASKED QUESTIONS
GENERAL QUESTIONS
What's included in my purchase?
Once your purchase is complete, you will receive a link in the order confirmation email.
Our patterns always include the following:
- A digital instruction booklet with step-by-step instructions.
- Print at home pattern: Letter / A4 paper. These formats can be used on any home printer, whether you're using imperial or metric paper.
- Copyshop pattern: 36" x 48" / A0 paper. This is the file you can send to your local printshop to print on a large-scale plotter printer.
- We're currently working on adding projector files to all patterns moving forward. If a projector file isn't included in your purchase, check back soon or reach out to request an update.
What sizes are included?
Each purchase includes the full size range available for that design.
Size ranges vary by pattern and are listed in the product description.
What language are the instructions in?
All instructions are written in English.
What is the required skill level to sew these patterns?
Our patterns range from beginner-friendly to intermediate.
The recommended skill level for each design is listed in the product description.
DOWNLOADS AND ORDERS
Where can I find my download?
Your files are available immediately after purchase via email or your account.
I didn’t receive my download email?
Check your spam or promotions folder first.
Can I download the files on my phone or tablet?
We recommend downloading on a computer for the best experience.
PRINTING AND ASSEMBLY
How do I print my PDF patterns?
All of our sewing patterns are formatted to print at home or at a copyshop.
What if I don't want to tape my pattern together?
You can send the ‘A0' files to a copy/print shop instead of printing at home.
How do I find a Copy/Print shop?
Call or email local print shops to see if they offer large-scale printing.
What is included in my Etsy purchase?
Our digital patterns always include the following:
- A digital instruction booklet with step-by-step instructions.
- Print at home pattern: Letter / A4 paper. These formats can be used on any home printer, whether you're using imperial or metric paper.
- Copyshop pattern: 36" x 48" / A0 paper. This is the file you can send to your local printshop to print on a large-scale plotter printer.
- We're currently working on adding projector files to all patterns moving forward. If a projector file isn't included in your purchase, check back soon or reach out to request an update.
When will I receive my purchase?
Once your purchase is complete and payment is confirmed, the files will be immediately available within the confirmation email: Select 'View your files' on Etsy to be taken to the Purchases section of your Etsy account to download files.
I can’t find my download notification email?
First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs.
If it’s not there, you can still access your digital purchases in your Etsy account by following this guide.
If it’s not there, you can still access your digital purchases in your Etsy account by following this guide.
I placed an order, but I don't have an Etsy account?
If you placed your order as a guest: You'll find a link to download your order in the receipt email that was sent to you after the purchase.
Don't forget to check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs.
How many times can I download my files?
There is no limit to downloads.
Can I download the Etsy files on my phone or tablet?
Etsy provides limited download access on mobile devices, so we recommend using a computer.
What if I find an error in the pattern or instructions?
If something seems unclear, please reach out. We’re always ready to help clarify and correct.
STILL HAVE QUESTIONS?